Terms of service

Last updated: October 1, 2026

These terms describe shopping with Rex d’Or through rexdorjewelry.com. Please read the product information and linked policies before placing an order.

Product information

Materials, measurements, available sizes, finishes, and included components vary by item and are described on the product page. Product images may appear different on different screens. Contact us before purchase if any detail is unclear.

Ordering and payment

Provide accurate contact, billing, and delivery information. Review the item, selected size, price, and checkout total before completing your purchase. Payment options and applicable shipping charges and taxes are shown at checkout.

Availability and dispatch

Special-order availability and dispatch timing are confirmed per item. Contact us before ordering if you need a specific delivery date. If an item cannot be supplied or an order detail needs correction, we will contact you about the available options. See our Shipping Policy.

Order changes and cancellations

Contact us promptly if you need to change or cancel an order. We will check its status and explain what is possible.

Returns and problems with an order

Our Refund Policy explains the 14-day return window, item condition requirements, and return shipping. Contact us promptly about a damaged or incorrect item.

Privacy

Our Privacy Policy explains how personal information is handled.

Contact

Use our Contact page or call 628-280-9694 with questions about these terms or an order.

These terms do not limit consumer rights that apply under law.